Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, you will receive back exactly what you paid for the product and nothing more.
Depending on your country of origin, it may take 15-30 days for your exchanged item to reach you.
If you are shipping items over $70, we would highly suggest shipping the product back to us with tracking.
We do not guarantee a refund just because the product was shipped back to us.